Frequently Asked Questions
What is a domestic well?
A domestic well is a private well used for household drinking water. Domestic well water is a
major water source for drinking, cooking, bathing or cleaning in rural areas. For more detail,
please see Primary and Preventative Health Services' Domestic Well Water Quality Fact Sheets (AH,
2014a).
How do I get my well tested?
In order to have your water tested, please contact your local Alberta Health Services Public
Health unit.
You can identify your local public health location here: scroll down to the bottom of web-page and expand "Service
Locations" to select a city or area that best match your location.
Provided that you meet the criteria for submitting a water sample, Environmental Public Health
staff at your local public health unit should be able to supply you with a kit
to collect a water sample. Instructions for the collection of that water sample may be provided
by the public health office, but are also available
online.
What is a domestic well?
The requisition form asks for your well ID and well depth. There are a few ways to get this
information:
- Use the Alberta Water
Well Information Database (AWWID). Follow the instructions under the Introduction
tab.
- Ask the previous owner of your home or the real estate agent.
- Contact the Alberta Environmental and Protected Areas Groundwater Information Centre
by
email at gwinfo@gov.ab.ca or call
780-427-2770.
- Read the Primary and Preventative Health Services and Alberta Health Services tip sheet for
Finding Well ID and Well Depth.
How are data collected and processed?
Data are generated from private well owners who voluntarily submit water samples to the Alberta
Centre for Toxicology (ACFT) at the University of Calgary for routine chemistry and trace
elements testing.
Where can I find out more specific and technical information (e.g., methodology)?
Please consult the domestic well water reports for specific interpretations and analyses posted
on the Primary and Preventative Health Services website.
How do the results of water tests get communicated with the residents that have submitted water
samples?
Tests are done on the raw untreated water only. Results and interpretations are
communicated back to the well owners by mail or phone, and well owners can follow up with local
AHS Environmental Health Officers. If there are any exceedances of guidelines, parameters or
measures, an Environmental Health Officer will follow up with well owners to discuss potential
health concerns and possible treatment plans.
Is AEPHIN real-time?
AEPHIN is not real-time, but will be updated at least once a year to reflect new information and
data. It is primarily focused on historical data for environmental factors that may relate to
public health. The presentation of AEPHIN information on the website is arranged around local
geographic areas (LGAs) to be consistent with health information used by Primary and
Preventative Health Services and Alberta Health Services.
What is the “health boundary”? How are the local geographical areas defined?
Alberta Health Services divides the province into five large health service Zones, and these
Zones are subdivided into smaller
geographic areas called Local Geographic Areas. Currently, there are 132 Local Geographic Areas
in Alberta. Please see the Primary and Preventative Health Services website for the
definition of a Local Geographic Area and all Local Geographic Areas in Alberta. For further
information, please go to the Local Geographic Area Lookups subsite under Public Health
Information.
Who should I contact if I have questions with regard to my well water quality?
Please contact your local
Alberta Health Services Public Health Inspectors.
Who should I contact if I want to find out about the history and specification (e.g.,
well-depth) of my water well?
Please contact Alberta
Water Well Information Database for the water drilling report.
Who should I contact if I have questions about surrounding or nearby lake and river water
quality?
Please check Alberta Environment and Protected Areas website for the environmental data on the surface water quality.
How Can I Print My Results?
To save as a pdf click “Save/Print Results.” If you are using the Chrome web browser simply
choose ' Save as PDF' as the printer destination. For other browsers you may need to download a
PDF saver (Bullzip, CutePDF, doPDF are some third party options) and follow their installation
instructions. Once a PDF saver is installed you would select it as the printer destination.